RefreshRx Privacy Policy

Last Updated: November 2023

Thank you for choosing RefreshRx Foundation (“we,” “us,” or “our”), we prioritize your privacy and aim to ensure your understanding of how information is collected, utilized, and disclosed. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our (website/application/service) (collectively referred to as the “Service”).

1.0 Minors

The Service is not intended for individuals under the age of 16, and we kindly ask that individuals in this age group refrain from providing personal information through the Service. If a child under the age of 16 has shared Personal Information, and you wish to request the removal of such information, please contact us using the details provided below in the “Contacting Us” section.

1.1 Information We Collect

We may ask you to submit personal information for you to benefit from certain, such as newsletter subscriptions, tips/pointers, or order processing, we may request you to provide personal information. This could include details needed for participation in particular activities or promotions. It will always be made clear what information is mandatory and what is optional, ensuring transparency in the data collection process. We may collect information about your mobile device, such as a unique device identifier, to understand how you use the Service.

2. How We Use Your Information

We utilize and disclose the information you furnish to us in accordance with the descriptions provided at the point of data collection. It’s important to note that you have the option to unsubscribe, allowing you to opt out of specific uses and disclosures.

In situations where applicable law mandates, we will seek your consent before utilizing your personal information at the point of data collection. Additionally, we may employ information from or about you as required to fulfill a contractual obligation, comply with legal responsibilities (such as pharmacovigilance obligations), or address our legitimate business interests. We may also rely on other legal bases to deliver the functionality of the service and meet your requests, accomplishing our business objectives and analysis of personal informationto provide personalized services.

By sharing personal information about another person, you are confirming that you have the right to do so and that you agree to have us use that information according to the terms of this Privacy Policy

3. Information Sharing

In line with our commitment to your well-being, we do not sell, trade, or otherwise transfer your personal information to third parties unless we provide users with advance notice or where required by law.

4. Your Choices

Opt-Out: You have the choice to opt out of certain data.

Access and Update: You can access and update your personal information to ensure its accuracy and relevance to your well-being and safety.

5.  How You Can Access, Change, or Delete Your Personal Information

To review, correct, update, restrict, or delete your personal information, or if you wish to request an electronic copy of your personal information for transmission to another company (to the extent provided by applicable law), please contact us through email at info@refreshrx.org or call us at +233 55 905 8692. We are committed to responding to your request as promptly as reasonably practicable, and in no case later than one month after receiving it. In the event of any delay due to unforeseen circumstances, you will be promptly informed, and a specific date for

6. international data transfer

Your personal data may be stored and processed in any country where we have facilities or service providers. By utilizing our Service or giving consent to us (if mandated by law), your information could be transmitted to countries beyond your residence, including the United States, which may have distinct data protection regulations compared to your home country. We have implemented suitable contractual and other measures to protect your personal information when it is transferred to our affiliates or third parties in different countries.

7. Security

We aim to employ reasonable organizational, technical, and administrative measures to safeguard personal information within our control. However, it’s important to note that no data transmission over the Internet or storage system can be guaranteed to be completely secure. If you suspect that the security of your interaction with us is compromised (e.g., if you believe the security of your account has been breached), please promptly notify us using the contact information provided in the “Contact Us” section below.

8. Retention Period

We will retain your personal information for the duration necessary or permitted for the purposes for which it was acquired. Our criteria for determining retention periods encompass factors such as: (a) the duration of our ongoing relationship with you and the provision of the Service; (b) the existence of legal obligations to which we are bound; and (c) the advisability of retention considering our legal position, including applicable statutes of limitations, ongoing litigation, or regulatory investigations.

As an illustration, if we collect your personal information for marketing analytics, it will be stored for one year, starting from the retention period trigger, such as the receipt of a request, contest closure, or complaint receipt.

It’s important to note that this list of retention periods is not exhaustive. Your personal information may be retained for a more extended period based on the criteria outlined in the first paragraph of this section, particularly points (b) and (c).

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy. Any alterations will take effect upon posting the revised Privacy Policy on the Service. Your continued use of the Service after these changes indicates your acceptance of the updated Privacy Policy. We advise you to routinely review the Privacy Policy during your visits to the Service. The last update to this policy was made on November 25, 2023.

10. Contact Us

RefreshRx Foundation., located at House No. B548/18 1ST Palace Close N Kanes, Digital Address: GA-258-4281, Ghana is the company responsible for the collection, use, and disclosure of personal information under this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us via info@refreshrx.org

11. Your Privacy Rights

You have the right to access and/or correct your personal information or opt out of the sale of personal information. The process to opt-out can be found in the section above titled “How You Can Access, Change, or Delete Your Personal Information.” Please refer to that section for details on accessing, modifying, or deleting your personal information, as well as the opt-out process.